This PLATFORM SUBSCRIPTION AGREEMENT by and between Global Pacific Voice (GP Voice), an Arizona limited liability company (the “Company”), and the Customer (“Customer”) (individually Company and Customer are referred to as a “Party” and collectively as the “Parties”) For good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows:

1. Payment Terms: Month-to-month

You agree to monthly recurring billing starting on the date you sign up. Billing occurs on the same day each month, based on the date that you started your monthly plan.

You hereby authorize us or our authorized agents, as applicable, to bill your credit card upon your subscription to the Service(s) (and any renewal thereof). Your subscription will automatically renew until you cancel. 30 days written notice must be given in order to cancel.

Payment is due upon receipt. Taxes may be applicable.

If Customer believes that Global Pacific Voice LLC has billed Customer incorrectly, Customer must contact Global Pacific Voice no later than 30 days after the closing date on the first billing statement in which the error or problem appeared, in order to receive an adjustment or credit.

We reserves the right to update and change the Terms of Service by posting updates and changes to the website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.

 

 

  1. a) By Customer. Customer will, at its own expense, respond to technical questions raised by Users relating to their use of the GP Voice Platform. Customer will use commercially reasonable efforts to answer technical questions brought to its attention on its own, without notification to Company.
  2. b) By Company. If Customer cannot answer a technical question raised by a User relating to their use of the GP Voice Platform, then an Administrator shall notify Company and Company shall use commercially reasonable efforts to provide an answer to the Administrator.

 

 

8)    Restrictions on Use. At all times, Customer will comply, and will ensure Users comply, with the Terms of Use. Customer will not, and will ensure Users do not: (a) attempt to gain unauthorized access to the GP Voice Platform; (b) access the GP Voice Platform other than through Company’s interface; (c) use the GP Voice Platform in any manner that disables, disrupts, or otherwise interferes with Company’s ability to furnish the GP Voice Platform; (d) engage in High Risk Activities; and (e) use the GP Voice Platform in any manner that is unlawful or otherwise prohibited by this Agreement.

9) Publicity.

Unless Customer notifies Company otherwise in writing, Customer hereby consents to Company’s inclusion of Customer’s name in a customer list and in press releases and such notification will only apply to materials that are not yet printed or available as of the date of the notification.

10) Representations and Warranties.

Each Party represents and warrants that: (a) it has full power and authority to enter into the Agreement; and (b) it will comply with all laws and regulations applicable to its provision, or use, of the GP Voice Platform.

11) Disclaimer.

THE GP Voice PLATFORM IS PROVIDED “AS IS” WITH ALL FAULTS, AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND SUITABILITY OF CUSTOMER SERVICES IS SOLELY WITH CUSTOMER. NEITHER PARTY MAKES ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. EACH PARTY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE, WARRANTIES AGAINST INTERFERENCE WITH ENJOYMENT OF INFORMATION, AND WARRANTIES OF QUALITY AND ACCURACY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

12) Voiding of Warranties and Indemnifications.

Any and all warranties and indemnifications will be void as to GP Voice Platform where the non-compliance is caused by or related to (a) the acts or omissions of non-Customer personnel or third parties; (b) misuse, theft, vandalism, fire, water or other peril; (c) any impermissible alterations or modifications made to any GP Voice Platform by the Customer, its employees, independent contractors, representatives or agents; or (d) use of the GP Voice Platform in violation of this Agreement.

13)  Indemnification.

  1. a) By Customer. Customer shall and hereby does indemnify and agrees to pay, defend, and hold harmless Company and its Affiliates and each of their respective officers, directors, shareholders, employees and independent contractors and their successors and assigns for, from, and against any loss, liability, claim demand, cost, or expense (including attorneys’ fees) arising out of or pertaining in any manner to Customer’s use of the GP Voice Platform or otherwise arising out of: (a) the relationship between Customer and any of its employees or independent contractors; (b) Customer’s provision of Customer Services; (c) Customer infringing or misappropriating any Intellectual Property Rights; (d) Customer’s or its employees or independent contractors use of the GP Voice Platform in violation of this Agreement; and (e) suspension of any User.
  2. b) By Company. Company shall and hereby does indemnify and agrees to pay, defend, and hold harmless Customer, its Affiliates, and their successors and permitted assigns for, from, and against any loss, liability, claim demand, cost, or expense (including attorneys’ fees) arising out of or pertaining in any manner to a third party claim that Company’s Intellectual Property Rights in and to the GP Voice Platform infringe or misappropriate any third party Intellectual Property Rights. Notwithstanding the foregoing and in addition to the events stated in Section 13, in no event will Company have any obligations or liability under this Section 14.2 arising from: (a) use of any GP Voice Platform in a modified form or in combination with materials not furnished by Company, and (b) any services performed by Customer in connection with Customer’s use of the GP Voice Platform, information or Data provided by Customer, or its Users.
  3. c) Possible Infringement. If Company reasonably believes the GP Voice Platform infringes a third party’s Intellectual Property Rights, then Company will: (a) obtain the right for Customer, at Company’s expense, to continue using the GP Voice Platform; (b) provide a non-infringing functionally equivalent replacement; or (c) modify the GP Voice Platform so that it no longer infringes. If Company does not believe the foregoing options are commercially reasonable, then Company may Suspend or terminate Customer’s use of impacted portions of the GP Voice Platform. If Company terminates the impacted portions of the GP Voice Platform, then Company will provide a pro-rata refund of the unearned Fees actually paid by Customer applicable to the period following termination of the GP Voice Platform.
  4. d) General. The Party seeking indemnification will promptly notify the other Party of the claim and cooperate with the other Party in defending the claim. The indemnifying Party has full control and authority over the defense, except that: (a) any settlement requiring the Party seeking indemnification to admit liability or to pay any money will require that Party’s prior written consent, such consent not to be unreasonably withheld or delayed; and (b) the other Party may join in the defense with its own counsel at its own expense. THE INDEMNITIES, RIGHTS AND REMEDIES IN THIS SECTION 14 ARE THE ONLY REMEDIES UNDER THIS AGREEMENT FOR VIOLATION OF A THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS.

14)  Limitation of Liability.

  1. a) Limitation of Liability. Customer acknowledges and agrees that, in light of the many potential tasks for which the GP Voice Platform may be used and the diverse environments in which the GP Voice Platform may be used, use of the GP Voice Platform remains the sole responsibility and liability of Customer. IN NO EVENT WILL Company BE LIABLE FOR ANY LOST PROFITS OR REVENUES, EQUIPMENT DOWN-TIME, LOSS OF DATA, OR FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES HOWEVER CAUSED, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, AND EVEN IF Company HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Company DISCLAIMS ALL LIABILITY OF ANY KIND OF Company’S LICENSORS.
  2. b) Limitation on Amount of Liability. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, Company’S LIABILITIES UNDER THIS AGREEMENT, WHETHER UNDER CONTRACT LAW, TORT LAW, WARRANTY OR OTHERWISE WILL BE LIMITED TO DIRECT DAMAGES NOT TO EXCEED THE AMOUNTS ACTUALLY PAID BY CUSTOMER TO Company IN THE SIX (6) MONTHS PRIOR TO THE DATE OF THE ACTION GIVING RISE TO THE LIABILITY.
  3. c) Exceptions to Limitations. These limitations of liability do not apply to breaches of confidentiality obligations or violations of a Party’s Intellectual Property Rights by the other Party.

15) Miscellaneous.

  1. a) Notices. All notices provided pursuant to this Agreement will be in writing and deemed effective upon delivery. Notices will be deemed to have been delivered if addressed to the Chief Executive Officer of recipient at the address set forth in the Order or received at an email address provided by the recipient on (a) the date of personal delivery or email transmission, (b) five days after deposit in the United States mail, first class, postage prepaid, certified and return receipt requested, or (c) one day after deposit with a reputable national overnight courier service. A Party may designate a different address or facsimile number for the delivery of notices upon ten (10) days’ prior written notice to the other Party.
  2. b) Assignment. Neither Party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the other Party, not to be unreasonably withheld, except (a) to an Affiliate, or (b) in connection with a merger, acquisition, corporate reorganization or sale of all or substantially all of its assets not involving a direct competitor of the other Party. In the event of a permissible assignment under this Agreement, the assignee must agree in writing to be bound by the terms of this Agreement and the assigning Party must notify promptly the other Party of the assignment. Any other attempts to assign this Agreement are null and void. Subject to the foregoing, this Agreement will bind and inure to the benefit of the Parties, their respective successors and permitted assigns.
  3. c) Force Majeure. Neither Party will be liable for inadequate performance to the extent caused by a “Force Majeure Event” (defined below), provided that the affected Party resumes full performance as promptly as possible following the Force Majeure Event. “Force Majeure Event” means the existence of a condition that is beyond a Party’s reasonable control, for example, natural disaster, act of war or terrorism, riot, labor condition, governmental action and Internet disturbance.
  4. d) No Waiver. Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of that provision on any other occasion.
  5. e) Severability. In the event that any provision of this Agreement is deemed unlawful or otherwise unenforceable by any tribunal of competent jurisdiction, that provision will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. Each and every provision or restriction set forth in this Agreement is independent and severable from the others, and no provision or restriction will be rendered unenforceable by virtue of the fact that, for any reason, any other provision or restriction may be unenforceable in whole or in part.
  6. f) No Agency. The Parties are independent contractors, and this Agreement does not create an agency, partnership or joint venture.
  7. g) No Third-Party Beneficiaries. Except as expressly set forth in the indemnification provisions of Section 14 above, there are no third-party beneficiaries to this Agreement.
  8. h) Equitable Relief. Nothing in this Agreement will limit either Party’s ability to seek equitable relief. Customer acknowledges and agrees that the breach or threatened breach of Sections 7, 8, 9 and 16.2 will cause immediate and irreparable harm to Company for which monetary damages would be an inadequate remedy and, in the event of such a breach or threatened breach, Company will have, in addition to any other rights it may have, the right to seek equitable relief, including injunctive relief, without an obligation to prove actual damages, post bond or other security.
  9. i) Governing Law and Disputes. This Agreement, and any disputes arising out of or related to this Agreement, will be governed exclusively by the laws of the State of Arizona, without regard to conflicts of laws principles. Except for the rights granted in Section 16.8, any and all disputes of any kind or nature arising out of or related to this Agreement will be decided by arbitration conducted under the commercial arbitration rules of the American Arbitration Association. The arbitration will take place in Phoenix, Arizona. The Parties will act in good faith to select a single arbitrator. If the Parties do not agree on an arbitrator within twenty (20) days of a Party initiating arbitration, then the American Arbitration Association will select the arbitrator. The decision of the arbitrator will be final and binding, and not subject to appeal for any reason. The arbitrator will award attorneys’ fees, costs, and all costs and fees of the American Arbitration Association to the prevailing Party in the arbitration as determined by the arbitrator. The arbitration award or other orders can be confirmed and/or enforced through the courts in Maricopa County, Arizona. THE PARTIES CONSENT TO PERSONAL JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, AND WAIVE ALL OBJECTIONS TO FORUM IN, THE COURTS IN MARICOPA COUNTY, ARIZONA.
  10. j) Waiver of Jury Trial. Each Party hereby waives any right to a jury trial in connection with any action or litigation arising out of or related to this Agreement.
  11. k) Amendments; Interpretation. Any amendment to this Agreement must be in writing and expressly state that it is amending this Agreement. The titles of sections and subsections contained in this Agreement are for convenience only. Any and all uses of the word “including” in this Agreement mean “including without limitation.”
  12. l) Survival. Sections 3.6, 4.1, 7, 8.1, 8.6, 9, 10, 12, 13, 14, 15, and 16 survive the expiration and termination of this Agreement.
  13. m) Entire Agreement. This Agreement, including all Exhibits and all documents referenced herein and hereby incorporated by reference, is the Parties’ entire agreement relating to its subject and supersedes any prior or contemporaneous agreements on that subject.
  14. n) Interpretation of Conflicting Terms. If there is a conflict between the documents that make up this Agreement, the Agreement will control.

O0 Counterparts. The Parties may execute this Agreement in counterparts, including PDF or other electronic copies, each of which will be considered an original, and all of which together will constitute one and the same instrument.

 

EXHIBIT A – DEFINITIONS

 

Definitions. In addition to definitions provided elsewhere in this Agreement, the following terms have the meaning ascribed to them:

 

“Affiliate” means any entity directly or indirectly controlling, controlled by or under common control with the subject entity. For purposes of this definition, the terms “controlling”, “controlled by” or “under common control with” means the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of the subject entity, whether through the ownership of voting securities, by contract or otherwise, or the power to elect at least 50% of the directors, managers, general partner, or persons exercising similar authority with respect to the subject entity.

 

“Agreement” means this Master Subscription Agreement, Terms of Use, and the Order, which are incorporated into and made a part of this Agreement.

 

“Confidential Information” means information disclosed by a Party to the other Party under this Agreement that is marked as confidential or a reasonable person would consider confidential under the circumstances. Data is Customer’s Confidential Information.

 

“Content” means all text, graphics, videos, or other material posted through the GP Voice Platform on a Customer website or GP Voice.com and its partners.

 

“Customer Services” means all services provided by Customer arising out of, in connection with, or related to Customer’s use of the GP Voice Platform, including, but not limited to, finding customers, contacting or otherwise responding to such customers, identifying potential jobs, or performing any jobs or tasks on behalf of any other users of the GP Voice Platform.

 

“Emergency Security Issue” means a User’s use of the GP Voice Platform in a manner which could disrupt (i) the GP Voice Platform, (ii) other Users’ use of the GP Voice Platform, or (iii) the network or servers of Company or its licensors that are used to provide the GP Voice Platform; or (c) unauthorized third party access to the GP Voice Platform.

 

“High Risk Activities” means any uses where the failure of the GP Voice Platform could lead to death, personal injury, or environmental damage, including use in the operation of nuclear facilities, air traffic control, or life support systems

 

“Intellectual Property Rights” means current and future worldwide rights under patents and patent applications, and all patents issuing from the patent applications, together with any and all divisionals, continuations or continuations-in-part, substitutions, extensions, registrations, confirmations, reissues, re-examinations, and renewals, know-how, inventions, copyrights, trade secrets, trademarks, trade dress, moral rights, other similar proprietary rights and all foreign counterparts of the foregoing.

 

“Order” means either (1) the information and selections made by Customer on Company’s website or (2) document(s) entered into between Customer and Company, and any addendums thereto, either or both of which are incorporated into and made a part of this Agreement, setting forth the details of Customer’s order for the GP Voice Platform and that may contain the details of the following terms: (a) Fees; (b) number of Users; (c) Initial Term; and (d) any other additional terms governing the Order. The foregoing shall not be deemed final and an “Order” for purposes of this Agreement unless and until Company has indicated its acceptance as evidenced by issuing an Order confirmation.

 

“Terms of Use” means the Terms of Use for the GP Voice Platform posted on Company website at http://gpvoice.com/index.php/gp-chat-term-conditions/, as updated by Company from time to time, which is incorporated into and made a part of this Agreement

 

“Third Party Request” means a request from a third party for records relating to a User’s use of the GP Voice Platform. Third Party Requests can be a lawful search warrant, court order, subpoena, other valid legal order or written consent from the Customer or User permitting the disclosure.

 

 

GPVoice Referral Terms and Conditions

*Your referral’s service must be active for 60 days to receive payment. The referral lead you listed has give consent to be contacted by GPVoice. You acknowledge and agree to GPVOice informing your lead that their contact information was received by us from you. GPVoice reserves the right to amend or discontinue the referral program at any time. As a referrer (1) you must be: (a) a current business customer operating in the United States; and (2) your existing account(s) must be in good standing at the time of the referral. Other restrictions may apply.

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